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Easy Offers to Improve Your Account

Дата: 13.05.2021 12:04:12
View PostZmago5000, on 13 May 2021 - 07:55 AM, said:   Its not my intention to argue with you, my intentions are to help you to rethink your offers and maybe make them better, so more ppl (including me) will buy them.   My proof is my wallet closed, that should be a red signal for you.   And have you ever heard of saying: Customer is always right? Show me one (1) customer that is pleased with these offers?  

HeatResistantBFG:  You seem to be missing the point somewhat, my point is that you are applying what works for you to everyone. Would it be great if every week there was a deal you wanted, of course! But eventually, you'd reach a point of the deals not being of interest anyhow once you have "all the things you want". So pleasing just 1 "customer" is a terrible approach, especially if you forsake many hundreds of thousands for that 1. The ideal is that every so often there is something you like and you can enjoy and that everyone would be the same in that regard. That will always be the goal and it is unfortunate if you are finding that no deals work for you, and as much as I would be happy for your decision to be "which one to buy" rather than "I don't want any of these" it doesn't change that other people are buying things, whether you are or not and the weighting of actions clearly shows (to us) that people want these sort of deals. Your feedback on what YOU would like to see is still very welcome and we'd love to be able to put out deals that work for you :) 09:06 Added after 2 minute

View PostL0rd_0f_War, on 13 May 2021 - 08:48 AM, said:
There is no point arguing with WG employees. They are right and we are wrong of course. Recently I read the best description for WG's management on the forum by a fellow tanker named 'grasho' (all credit to him)   "It’s a bureaucracy thing that has a very long and detailed explanation of how bureaucracies select senior managers and how that affects decisions.  A simplistic explanation is that once a decision is made (e.g. linking modes to Battlepass) any evidence that the decision was wrong is ignored: whoever made the decision was right and therefore fault must be elsewhere.  In this case, the fault is with the players as we do not value what the WG manager said we would value.  Our feedback on the forum actually provides the evidence: as most players don’t use the forums, anything we say can be ignored because we are just the expected disgruntled and negative minority of players who always whinge."

HeatResistantBFG:  I can't talk for anyone else at WG but I for sure get things wrong :D

But having seen the internal process, "grasho" was very wrong and I think there is plenty of evidence even externally to see that. But sometimes people look for something until they find it, whether or not it's there :(

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