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50 000 credits just login to game - NICE job WG!

Дата: 11.03.2015 16:08:12
View PostFULLMETAL_91, on 11 March 2015 - 01:21 PM, said:   Ok here is the problem, premium tank missions (like is6, SP, wz 111 etc..) were as far as i recall happening an all servers with delays of 4-7 days, and now RU gets that marathon and other servers do not. Fine i understand the situation in Russia is bad economically so no problem. Could you at least give us information will there be something like that on EU server in near future (at the end of this month, next, 2 months)?

Ectar:   It's possible it may come to EU server too, but there is no timescale we can quote for that. As with the NA event we will see what the uptake is like with players and the completion rate.In no way however are we saying 100% that this will come to EU also however. Getting a "free" tier VIII premium shouldn't be seen as something easy to do, I appreciate the last events were difficult but at the end of day it's similar to giving away  6 months free premium. We can't just lower the criteria for "weekend players who can only play max of 1 hour a day" as there is no way to seperate those players.  Lowing the target/goals for an event means lowering the rewards.  

View PostBERLIN_19451945, on 11 March 2015 - 01:23 PM, said: Jesus mate, where did you learn customer relations? Broadmoor? A quick look clearly shows that there is considerable disquiet about how the EU playerbase is treated. Not just the usual suspects. It should be clear that many are looking over your shoulder at forthcoming titles. And pithy answers like the one you posted do not encourage us to think you are taking this onboard. Instead of stealth moaning about Forumites (which appears to suggest we whinge for the hell of it), why not try :- Look fellas, I hear what you are saying. WG appreciate that the EU players invest a considerable amount of their hard earned cash in our product, and there is always the danger that 'perceived customer dissatisfaction' can lose us valued customers. I will pass on all comments to HQ, and try to ensure that you are treated to missions and specials that maintain your interest. After all, the more you log on, the happier we are. I will also get a definitive answer to your complaints. You may not like the answers, but at least there will be some."   Mate, we are not all sixteen year olds in our bedrooms. Some of us hold, or have held, positions of great authority and dealt with the customer. And some of us are face palming at WG's idea of customer relations. You have a **** job, and I Wouldn't do it, but there is attitude coming from the office, and I am not putting up with it. You lost a premium tank purchase and premium account top up from this callsign this week.   

Ectar:   I was replying to a player who knows what players will say next week. His comment was part tongue in cheek and I was echoing his message. I apologize if my post seemed blunt, but if you take a look through the weekend special threads you'll see what I highlight for yourself and you'll see it's the same discussion week in week out with those players regardless of what the EU special actually is, or what the previous week or events were. I'm not going to lie to players and get their hopes us just to avoid getting aggro back. There is reasons why things don't happen in game and sadly there is little that can be done to change those things for a variety of reasons I've already covered in this thread.  All I can do is try to explain the "why" behind these differences  

View PostTodeskult, on 11 March 2015 - 01:23 PM, said:   Are you trolling us Ectar, doing a fool out of yourself or what? What "mixed reactions" you have in mind? To get those reward tanks you had to play 7 days in a week, sometime for few hours, become a slave of some kind or... pay real money (for those WZ-111 tokens for example) to skip some grind.  

Ectar:   Do you feel that being asked to log in every day over a set time period feels less forced just to get an in-game bonus? I ask because this is the first time we've done something like this and even internally the reaction regarding forcing/asking players to log in each day had a very mixed response.  

View PostOldum, on 11 March 2015 - 01:40 PM, said: A simple question Ectar ... if WG EU is run autonomously , then why the god damn hell does EU care for what RU cluster has to suffer due to some brilliant political thing ? Further more, why the hell should I for example care about how much the ruble is worth right now ? Do they care about anything that happens with me or, to be less personal, the EU severs ? 

Ectar:   Just giving players what's on another server isn't a reasonable solution. If we're taking that at face value right now, you'd have no issues with the EU region giving players both the NA event and RU event at the same time. As I said each region wants to do their own thing for various reasons, so it's not like NA or RU are just going to give up their event to balance things out.  On the flip side of you not caring about the situation in RU, then why should you care about RU specials which are tailor made to that community?   At what point does it then become too much?  At what point do you as a player think "Hang on, this is too much, what am I going to be asking for in 2 weeks/1 months time if I'm getting all this now?" Where is the line between a satisfactory incentive, and not just having constant stuff gifted all the time meaning the actually "progression" part of the game is null with zero incentive to have to spend on the game?   If the weekend special next week is all regions only have 2x crew exp, discount garage slots and half price tier 7 tanks - Is that fair game, or is that unfair because in NA/RU/SEA they got XXXX last week?  

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