Is there a fast track to banning serious offenders?

Ectar:   For things that are considered gross misconduct (spamming topics related to Racist, Nazi, Nationalist, Rape, Pedophilia for example) feel free to submit a ticket to support with screenshots/replay of the battle.  For repeated team kill/damage this is logged by the system and if someone is a serial offender they'll get to the point where almost any team damage will result in an auto ban.   If something is seriously interrupting a match where it's been spammed, firstly ignore the player. Support will look into it with attached replay, but please remember you may still get a fairly generic answer because for every ticket submitted for gross misconduct, there is twice as many submitted with things like "He called me a noob, I want him banned" or "he told me to shut up" etc which are not issues that should be reported to our support team. (That's why the in-game system is there).   Serial offenders are handled via the report system and reports stack up.  For stuff that is really bad we can take action sooner with evidence.  Bear in mind the support department handles thousands of tickets a day.