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How long until Minsk realizes the ineptitude of WG EU and cleans house?

Дата: 26.02.2015 18:59:23
View PostSapaki, on 26 February 2015 - 04:23 PM, said: You should rather explain to people how you will make sure that those that use Warpack and other illegal mods will get punished. How many did you catch? How many people where suspended because of this? This will let people know that you are doing something about it, and it will also make them feel that cheaters are dealt with.

Ectar:   That kind of message however presents it's own double edged sword. If your local police force told you how many drug dealers were arrested last month. Does that make you feel safe the police are taking action, or does it make you worry there is a drug dealer problem? Would you even believe the numbers in the first place if you've already made up your mind the police are doing nothing? We announce a low number - we're not doing enough We announce a higher number - it's not believed or it makes it appear to be a much bigger issue.   You furthermore don't want to do into details regarding how you track/monitor/catch cheaters because the very last thing you want, is to alert everyone about how you caught them so they can avoid that in future!  

View PostIndy_Bones, on 26 February 2015 - 04:35 PM, said: But taking this a step further Ectar, are you stating that anyone who feels that ALL mods are fair, can basically install them with impunity because any 'sanctions' taken against them would surely be unreasonable given that the individual had NO strict guidelines about what was acceptable, and in their personal opinion (which is basically what you're saying dictates whether or not a mod is considered ok) the mods installed were totally reasonable and any action against this would not be so???

Ectar:   Saying "I didn't know" isn't an acceptable excuse. We don't tell players individual swear words that will get them banned and yet people can still appreciate when they say something they shouldn't.  The exceptions to that are the rare few who don't bother about offensive language no matter how vulgar/inappropriate.  With addons it's the same.  

View PostIndy_Bones, on 26 February 2015 - 04:35 PM, said: Even if a 'blacklist' of unacceptable mods would be too much hassle to constantly update and keep track of, why not simply instead offer a 'whitelist' which clearly states the mods that so far WG find acceptable (e.g. XVM, Locastan's Minimap etc) and anything outside of this should be considered as 'banned' or 'unacceptable to install' until it's added onto the whitelist? It's really not hard is it?

Ectar:   A whitelist has the same issues as a blacklist. You then also have to constantly update and monitor something with potentially hundreds of entries and check the content regularly to make sure it hasn't been changed. It seems on the surface like a good idea but the ongoing maintenance of it becomes a quick headache (that's before even touching on something like patch days).  

View PostIndy_Bones, on 26 February 2015 - 04:35 PM, said: When players see relatively simple solutions to problems that can adversely affect a reasonable amount of the active playerbase (even if the majority aren't taking the time to come onto the forums to raise their complaints), then it becomes incredibly frustrating to see little to nothing done in response to this, hence why tempers can fray and accusations can get out of hand because of this, and the sad fact is that it's often so easily avoidable by having a better line of communication, and showing genuine action being taken against genuine issues (instead of utterly useless copy/paste responses from support who don't appear to give a damn about your issues - even when blatant 'cheats' are trying to hand themselves in!)...

Ectar:   I can understand where you're coming from here. But the relatively simple solutions that people sometimes think about, are not always thought about on a global scale. 

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