Sapaki, on 26 February 2015 - 04:23 PM, said: You should rather explain to people how you will make sure that
those that use Warpack and other illegal mods will get punished.
How many did you catch? How many people where suspended because of
this? This will let people know that you are doing something about
it, and it will also make them feel that cheaters are dealt with.
Ectar: That kind of message however presents it's own double
edged sword. If your local police force told you how many drug
dealers were arrested last month. Does that make you feel safe
the police are taking action, or does it make you worry
there is a drug dealer problem? Would you even believe the numbers
in the first place if you've already made up your mind the police
are doing nothing? We announce a low number - we're not doing
enough We announce a higher number - it's not believed or it
makes it appear to be a much bigger issue. You furthermore
don't want to do into details regarding how you track/monitor/catch
cheaters because the very last thing you want, is to alert everyone
about how you caught them so they can avoid that in future!
Indy_Bones, on 26 February 2015 - 04:35 PM, said: But taking this a step further Ectar, are you stating that anyone
who feels that ALL mods are fair, can basically install them with
impunity because any 'sanctions' taken against them would surely be
unreasonable given that the individual had NO strict guidelines
about what was acceptable, and in their personal opinion (which is
basically what you're saying dictates whether or not a mod is
considered ok) the mods installed were totally reasonable and any
action against this would not be so???
Ectar: Saying "I didn't know" isn't an acceptable excuse. We don't
tell players individual swear words that will get them banned and
yet people can still appreciate when they say something they
shouldn't. The exceptions to that are the rare few who don't
bother about offensive language no matter how vulgar/inappropriate.
With addons it's the same.
Indy_Bones, on 26 February 2015 - 04:35 PM, said: Even if a 'blacklist' of unacceptable mods would be too much hassle
to constantly update and keep track of, why not simply instead
offer a 'whitelist' which clearly states the mods that so far WG
find acceptable (e.g. XVM, Locastan's Minimap etc) and anything
outside of this should be considered as 'banned' or 'unacceptable
to install' until it's added onto the whitelist? It's really not
hard is it?
Ectar: A whitelist has the same issues as a blacklist. You then
also have to constantly update and monitor something with
potentially hundreds of entries and check the content regularly to
make sure it hasn't been changed. It seems on the surface like a
good idea but the ongoing maintenance of it becomes a quick
headache (that's before even touching on something like patch
days).
Indy_Bones, on 26 February 2015 - 04:35 PM, said: When players see relatively simple solutions to problems that can
adversely affect a reasonable amount of the active playerbase (even
if the majority aren't taking the time to come onto the forums to
raise their complaints), then it becomes incredibly frustrating to
see little to nothing done in response to this, hence why tempers
can fray and accusations can get out of hand because of this, and
the sad fact is that it's often so easily avoidable by having a
better line of communication, and showing genuine action being
taken against genuine issues (instead of utterly useless copy/paste
responses from support who don't appear to give a damn about your
issues - even when blatant 'cheats' are trying to hand themselves
in!)...
Ectar: I can understand where you're coming from here. But the
relatively simple solutions that people sometimes think about, are
not always thought about on a global scale.