Wargaming Customer Support

Ectar: Ok so it's a known bug that is currently under investigation.  If you've included the screenshots with your ticket to CS then they should be able to compensate you manually. I can't see how many tickets are waiting to be answered atm but if you're in the queue then please just be patient and they'll get to you asap.   For anyone reading this, it's important to note if you make a ticket to keep it open till you get a reply.  If you close and reopen the ticket it takes you out the queue then puts you back in at the end (As it counts as a fresh ticket).