Fury on the Battlefields

Ectar:  

Ectar:   I always try to measure my responses to the tone of the messages directed at me. I find it confusing you both say the my reply is disrespectful, yet you feel it's perfectly fine to be sarcastic and mocking and then at the same time act like your behaviour is perfectly fine. Now fairs fair, you may say you're not a WG employee but you don't have to be working for WG to be nice to others on the forums. You're putting words in my mouth and claiming I don't care about the community which tbh is more than a little frustrating and hurtful consider the amount of work I put in to this community. I appreciate your anger is directed at the company but your messages are addressing me personally as if I am responsible for what's transpired. Whilst it's my role here to speak for the company it's not my role to take personal hits. I act as a conduct between Devs/Producers to players and vice-versa.  I don't make the calls for things like promotions, release dates and pricing so I can't change those things.  Whilst I may have that information I don't disclose it because I'm told not to. It's not because I don't want to.  

Ectar:   Generally if the customer is rude, I straight up don't reply.  I fully agree that the timing could have been more transparent but at the time we didn't expect this reaction from the community by choosing a date roughly in the middle of EU releases.  "Oh come on how couldn't you know?!?" - It seriously wasn't thought of as being an issue because the tank is going to be available for a few weeks and getting it now or 4 days later really really isn't costing anyone other than "I wants it now".  If hindsight was foresight then no one would make mistakes to learn from.   Please next time before you come barreling into the forums full of hot air and ready to give a peace of your mind/attitude directly to a community team member or moderator, consider this. We do this job because we seriously care about the community. We do it to the best of our ability and with all the information available to us. Sometimes there is information we can't share for various reasons. Being sarcastic and saying things like "you should be fired" is actually pretty nasty comments to make and you're blowing the issue totally out of proportion when you consider this all because "We thought the EU Fury tank release date was XXX and WG didn't tell us what the specific date was/is".  If my comments have offended anyone I apologize for that. I'll be sure to think about how I reply to any future hot topics.