Fury on the Battlefields

TacPenguin, on 24 October 2014 - 11:07 AM, said: When the Fury tank was revealed there was a huge buzz about it with a positive vibe towards Wargammimg. Players were exited. Now we sea other server have this tank and Eu does not. There is now a negative wave of feeling swirling around this tank. Well done you have made what a huge success into a fail.  Sales have been lost. Ectars reply was just corporate double speak and really quite pointless.   TacP   


GespensterJaeger, on 24 October 2014 - 11:29 AM, said:   1. You claim there was not a european launch date for fury. yet you write "the sale date hasn`t changed from when it was planned to be released" Wich clearly suggest YOU KNOW 100% when the tank is suppose to go on sale and you refuse to tell uss when it is. That creates a negative impact on the community here that should be evident enough by all the posts i see here.   2. If i use ur direct quote "The specific date of when it will be available doesn't make any difference other than to give some players peace of mind -Ectar"  THAT is a BIG DEAL for players to plan their gameing and activity and money. The way you put it is negative for the players that the company dont care what we feel our emotions dont matter. that is a sad thing to hear a official say. direct quote again " I agree, it would be nice to know about lots of different things but in the big picture of things it doesn't really make a difference because it's not like you're missing out on anything.- Ectar "  It makes a hell of aloot of diffrence to a normal person who wants to plan purchase and play time. WE want solid clear cut information not some random spout about future if we want that we can go to an oracle and ask them Show me the tarot cards. And aktually we are missing out on CONTENT that could been enjoyed instead it turned into a big sad story that sickens the minds of the players. Direct quote again "What happens on the the NA servers doesn't have any impact on you playing on the EU servers. -Ectar"  This is such a sad thing to see and read. Its like saying war in ukraine dont matter to any other european country  thats just wrong in so many levels. What affects the other servers affects us here quite a big deal you know. reason for that is IMPRESSION. If we constaly see that USA or SEA gets better treatment than us in the EU then obviously we will get disgrunted and feel hatred and sadness and frustration. that in itself creates a evil spiral of bad negativity.   3. Direct quote again " Comparing regions and content within those regions is a pointless thing to do. EU is the only region that publishes articles in 7 languages and they always have to go out at the same time. -Ectar" While i do thank you and ur team for ur hardwork in translateing text but i can translate multiple texts in matter of minutes from diffrent languages. why cannot ur translaters do the same ? Also have you ever thought about maximising the information out flow to perhaps Write in english and then put out the diffrent languages when its ready ? Also Its been clear and proven multiple times that other languages workers in wargameing knows more and post more often than English ones. 1 such case was rules regarding clanwars and clanwars campaigns wich they posted in german and spannish faster than in english and also MORE CORRECT!!   4. Direct quote again "I've seen terms like "we deserve to know" and other demanding statements - Chill out guys.  You know it's coming, it's coming very soon -Ectar" You say soon and soon and soon but how about you say 2014-xx-xx time xx.xxpm am that is clearly more logical and better for EVERYONE!!   Thank you for ur time for answering us ectar but try and write it more positiv and clear cut information that is logical and straightforward we will love you and the community workers better :) Im truly sorry if this offends anyone.


Bustergroove, on 24 October 2014 - 12:00 PM, said: Good to see that someone from WG has finally commented here and, whilst I accept Ectar has to tow the company line and the majority of his post could have been written by any corporate mouthpiece (not that I am saying he is that!) all this could have been headed off at the pass by a news article (or similar form of mass comm) stating the release dates right at the start and a series of updates keeping us up to speed with any alterations.   The translation issue was kind of acceptable some time ago but not now. WG is a major player and the company has netted huge amounts of money from this game and arranging for translations isn't that hard - I can give you the details of two excellent translators (English to German and English to Spanish) right now if you want?   Now, either WG weren't sure when the release date in Europe was, something occured which interfered with their plans or they simply couldn't be bothered. In Ectar's post he states quite clearly that the release date hasn't changed from the plan, so why weren't we, the paying customers, told?   It leaves some other options: 1. Incompetence: some licencing issue or similar which came to their notice unexpectedly and should have been identified earlier. This is resolved simply by keeping us informed. Poor Project Management creates its own issues.   2. Ignorance: they simply don't care enough about their EU customers   Neither of those options help create a healthy customer experience.


Nele_SRB, on 24 October 2014 - 12:14 PM, said:   After this post, we realized couple of things: - you cant say the specific date, because there is not one set yet; - you cant have articles prepared on time, because you plan them two, maybe three days ahead; - you cant translate the articles in time to be published, because european WG office doesnt have enough interpreters for all the european languages (just remind me please, the portal is translated in how many languages 30 or 40 ???); - and last but not least the EU office is in no coordination with others (NA, RU, SEA ...), except once a year on birthday!