Twilight of the Gods: Results Are In!
Дата: 16.09.2014 18:11:04
Ectar: Commanders
The prizes for the winners of the Twilight of Gods event have now been distributed to your accounts. Due to a server-side error, some of the winners were unintentionally credited twice, resulting in them receiving in addition to the reward tank (T23E3) also 7 000 Gold. While considering many options on rectifying the situation, we have decided to fix the problem in two different ways:
1. On game accounts with more than 7000 gold at the time when we realized the error, the gold was removed
2. For a very small number of players that did not have 7000 gold at that time, we have decided to remove the reward tank
Additionally we decided that players affected by the 2nd way (and only those) will be eligible to exchange 7000 gold for the reward tank if they wish to do so. In order to avail of the exchange, please make sure you have 7000 gold or more on your account and write a ticket to Customer Service via the Support Portal requesting the exchange. The Customer Service will then remove 7000 gold from your account and send you the reward tank in exchange.
We apologize for the inconvenience caused by this error.
The prizes for the winners of the Twilight of Gods event have now been distributed to your accounts. Due to a server-side error, some of the winners were unintentionally credited twice, resulting in them receiving in addition to the reward tank (T23E3) also 7 000 Gold. While considering many options on rectifying the situation, we have decided to fix the problem in two different ways:
1. On game accounts with more than 7000 gold at the time when we realized the error, the gold was removed
2. For a very small number of players that did not have 7000 gold at that time, we have decided to remove the reward tank
Additionally we decided that players affected by the 2nd way (and only those) will be eligible to exchange 7000 gold for the reward tank if they wish to do so. In order to avail of the exchange, please make sure you have 7000 gold or more on your account and write a ticket to Customer Service via the Support Portal requesting the exchange. The Customer Service will then remove 7000 gold from your account and send you the reward tank in exchange.
We apologize for the inconvenience caused by this error.
Twilight of the Gods: Results Are In!