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Dear Ectar....

Дата: 19.06.2014 16:55:36
View Postedger2020, on 19 June 2014 - 02:34 PM, said:   Does that include private chats, clan chats and channel chats or just the game?

Ectar:   All chat from in-game and from garage chat can be reviewed if required.  

View PostBrokenWing, on 19 June 2014 - 02:34 PM, said: Not sure if you've answered this already elsewhere Ectar but what about the idea of a black list of words that can't be used in chat provoking an automated penalty?   I take it this doesn't currently happen? Is it an idea that has legs, in your experience of other MMOs? How do other MMOs deal with racial insults etc.?

Ectar:   We have something like that on the forums. In-game we have a system like that too. It's actually on by default but everyone turns it off. It's called the swear/parental filter.  My experience with other MMO's is the same I'm sure as everyone else. If you see something you feel is offensive you have to report it to the support staff. There is no active chat channel mods just sitting about waiting for someone to say something bad.  

View Postxxlguru, on 19 June 2014 - 02:36 PM, said: So number of players active was not that great in WoW? Really? Blizzard support is not better?  WoW is Beta game?

Ectar:   See you've missed my entire point here and then you're adding in things I didn't say.  I never said WoW had lower player numbers, I never said the support was worse and never said the game was in beta... I was using WoW as an example of a massive (and I mean truly massive), game where doing live chat moderation is impossible.  I then go on to say that the idea you propose is something that would be totally different if your game wasn't WoW and wasn't World of Tanks, but instead a browser based game with much less players.   In WoW as with many other major games (League of Legends, Dota 2, SWTOR, etc etc) If you see someone spamming chat or saying something offensive, you still had to report it to the relevant support team via their ticket system. You could do that offline or online, either way the result you get will still be the same.  that's no different to how things work in World of Tanks. If you see something you feel is breaking our rules, report it to us.  It's impossible, seriously impossible for us to be able to actively monitor all chat in real time with the amount of players we have and that's no different to any other massive multiple player online game you may play.

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