High latency, slow forums, stuck servers
Дата: 30.01.2014 20:04:46
Dakiras: Hey everyone. We've had the final update about the issues
experienced. The issues that occurred over the weekend have
been identified and should now be resolved. If you guys are still
encountering issues with it, then submit your ping plotters through
to our Support teams as normal. Only EU 1 was affected by
this. EU 2 was not affected by these same issues and was
available throughout the whole incident, though latency
experienced on EU 2 would have most likely been because of
people logging in to it when EU 1 was affected. Finally, the
question on everyone's minds: compensation. EU 2 was operational
and available for everyone to play on throughout the duration, so
the decision has been made that compensation will not be given.
Thanks for your continued patience through this time, and
should any further problems occur then these should be reported to
Customer Support via a ticket with ping plotter data provided.
High latency, slow forums, stuck servers