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More changes to the forum to come!

Дата: 31.05.2013 00:20:54
View PostBundin, on 30 May 2013 - 05:49 PM, said: English in the greater European area
Personally, I don't see how having the English forums separate from the others is an expression of discrimination or bias. English simply is the "common ground" language in most international communities, including gaming communities.
Percentage of the population that speaks at least some English
Posted Image
File taken from http://en.wikipedia....guage_EU.jpg -Author: Aaken, data taken from an EU survey
This data includes older generations in the listed countries, I think it's fair to assume that the percentage that can read/write at least some English is higher for WoTs primary target audience.
Also have a look at this table on Wikipedia. The table only covers the EU, so for instance the population of Turkey isn't taken into account (just Turks living in the EU), but the numbers are pretty clear: English is spoken by 51% of the EU citizens, German (27%) and French (24%) are next, Italian and Spanish are above 15% and the rest doesn't even make it to 10%.
The fact that the eSports forum is English only and not hidden away within the English Community forums shows this as well: it's simply the most convenient language to use when you need to reach an international audience. It's the language that is expected. That doesn't have anything to do with bias or discrimination. I don't use English because I prefer English, England or the USA over other countries, but because a. I've learned in in school and b. I'll reach the biggest audience.
So, the use of English on the internet and on these forums probably doesn't have anything to do with discrimination. Some people might think that, and they might feel offended that "their" forums are hidden in a sub-forum while the English forums are directly accessible. But I doubt that WG ever aimed to discriminate people. They just selected a board structure that caters for a majority, while putting a lot of effort in also setting up a structure for people that want to use other languages.
Forum structure
I think the recent changes are very bad for the usability of the forums. Even though English is the "default" language on the internet, the English forums are not as accessible as they used to be. It takes an extra click to get somewhere. Apart from that, some forums used to have a more prominent place. The Newcomers' Forum was separated from the rest, making it easier for new players to find information and ask questions. Now it's just one forum in a list.
Nesting forums (creating sub-forums) isn't a bad thing in itself. It can be quite convenient to have less busy forums that house similar topics listed together. A good example are the sub-forums for the different tank types. However, if you use too many sub-levels, you're cluttering your forum structure. You don't want to hide things five levels deep. People will stop using those forums and just post in general forums. Example:
World of Tanks official forum → European Community → English Speaking Community → Forum → In-Game Vehicles Discussion → Chinese Vehicles → Medium Tanks
Alternative
Completely separate forums. worldoftanks.de, worldoftanks.fr, worldoftanks.tr, worldoftanks.ee. That way, the forum structures won't be needlessly complicated, the .eu site can be English only (or if you need to be 100% politically correct: just a link to all localised forums). It's possible with the unified accounts, but it's a pain for Community Management and Moderators, as well as for players that use/speak more than one language.
Personal remark and conclusion
WG is doing a great job with localisation, spending money to make sure that many languages are supported, even on Community Management level. They're actively recruiting/hiring people from many different countries and have a translation program. I am surprised that anyone would feel discriminated by a company that puts in a lot more effort than most gaming companies (that generally limit themselves to just English, German, French and sometimes Spanish).
I think WG (or maybe people that complained to WG) are a bit too sensitive here, and creating a problem out of thin air. I doubt that anyone using English here is actively trying to show bias or discriminate. Perceived discrimination (where there actually isn't any) shouldn't be a reason for making these changes, an explanation to the people that feel offended should be enough. Especially if those changes have a negative effect on the usability of the forums in general.
tl;dr version
There is such a thing as "too politically correct". English simply is more important on the internet. But not because of bias or discrimination but because you reach the largest amount of people by using it. That's why the English forums had (and should have) a more prominent position in the forum structure.

Aodheus: Thanks for your long and thoughtful insight on the matter. A few things that I'd like to address quickly.
First of all, the main reason behind that change isn't really that other languages or communities have come to us to complain or felt discriminated compared to English speaking players.
However we do believe many players who are not able to read or understand English did not necessarily know we had and supported other languages on our official forums. The main reason behind that being that currently, the forum link from the portal only directs you to the general forum index, no matter which language you're currently reading the website in.
So to put it simple, we wanted to find a way to bring up visibility for other languages forums , and this was the best way to do it with our current forums and tools.
Now I won't say this is perfect obviously, as, many of you noticed, it has increased the number of clicks required to get to the forums, and not only for the English speakers but for all others as well. This is however a direction that we will be aiming for, and continue to work on to improve and make it more comfortable for you to use.
In the end, we also believe this will increase visibility for other sections such as the dev forums, eSport section & our military experts area. Note that the reason for them to be on the front page and not in the English speaking community forum  is that we do have English speaking staff entirely dedicated to those (our european esport team, military specialists and producer).

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