Skirmish 29
Дата: 02.08.2014 09:32:29
stormcrowe, on Aug 01 2014 - 23:16, said: This is the response i got Yoott for submitting my ticket?
What answer is that when we couldn't even play the match
tonite? They marked it as resolved too? How is that resolved lol?
Dear Tanker,Thank you for contacting Wargaming support.
We are aware of lag occurring during Skirmish 29, and our developers are currently investigating the cause of this.
Any updates regarding the tournament will be found on the Skirmish 29 forum here:
http://forum.worldoftanks.com/index.php?/topic/374362-skirmish-29/
We apologize for any frustration this has caused.
Please do not hesitate to contact us if you have any further questions or concerns.
Best Regards,
Arthur Doyle
Wargaming America Support
You can always check your ticket status by logging into our Support Portal: https://na.wargaming.net/support/
Please don't forget to fill out our survey once your ticket has been complete
Yoott: It is the correct one, the support team is taking all
reports and forwarding them onward, all of them have been informed
to do so and are making one big report of the files each night.
Once that is done it is marked completed so they can move to the
next ticket and get their information. The report is logged and
again sent upwards in one big report. They don't have
anything to do with what happened in your matches or what will
happen to the results so there is no reason to keep the
tickets open once your information is collected. Those issues
go through our team at tournaments@wargamingamerica.com.
Skirmish 29