Chat problems - Silence of the WG Staff.
Дата: 22.10.2017 18:05:31
Long_Range_Sniper, on 22 October 2017 - 12:05 PM, said: Yes, this isn't a blame game, and I'm not "blaming" dies_ari who
has at least tried to communicate. SHe posted his comment above
while I was typing mine so I didn't get the chance to read it
before posting. But it does illustrate exactly the things I'm
focusing upon. /snip I'm sorry dies_ari but you are an IT company,
and someone, somewhere in your company knows exactly what the issue
is and a rough estimation of how long to fix. /snip Whilst your
efforts are appreciated, you don't go public and say "I have zero
clue about IT" when you're fronting up an IT company. /snip
ZlatanArKung, on 22 October 2017 - 03:46 PM, said: You care about it so much that you don't even mention it on your website that you actually know about this issue. Your communication is severely lacking.
dies_ari: Yes, someone, somewhere, knows what the issue is. And you know what
they are doing? Working on fixing the issue instead of trying to
explain it to people like me And I can definitely go public saying that I have zero
clue about IT no matter what company I'm working in - I need to
know the game, not how it is programmed
ZlatanArKung, on 22 October 2017 - 03:46 PM, said: You care about it so much that you don't even mention it on your website that you actually know about this issue. Your communication is severely lacking.
dies_ari: We do mention it on our customer service website. Unfortunately
it's a little more tricky to post something on the portal,
especially on short notice
Chat problems - Silence of the WG Staff.