So whats WG SLA for responding to support tickets (2 weeks?)
Дата: 22.05.2014 03:11:52
Tedster59, on May 21 2014 - 05:30, said: I recently ran into a bug where I went and looked at old
tickets that were closed months ago, then I started getting the
"your ticket will be closed because we haven't received any
feedback in 168 hours" for these tickets.veganzombiez: Huh, so you got resent the emails after viewing closed
tickets? Interesting. I'll pass this along and see if
we can't stop this from happening in the future. Was there a
specific ticket you looked at, or was it just random? Also,
did the email start coming immediately? Thanks for the info!
So whats WG SLA for responding to support tickets (2 weeks?)