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WG customer relations

Дата: 19.03.2015 01:58:07
View PostDriftin, on Mar 17 2015 - 23:47, said:   They still haven't done anything for a ticket I turned in over a month ago. I usually don't turn people in because I just don't care enough, but after being annoyed all game and then PM'd multiple times with homophobic remarks, I got tired of it and turned them in. Beyond the remarks they made, their game name breaks the rules because it has the word bitc--s in it. The guy still has the name. Kinda funny when the most recent video from WG puts banned names as one of the things they actually care about, yet they completely ignored it this time.   Just checked on WOTLabs to see again if anything had been done out of curiosity, and nope. The guy still has the banned name. Might get a RO for name and shame but here's the name. 1337B1tCh3S  Now lets see if you guys actually care or are just in this thread doing PR.

The_Chieftain:   OK, here's the deal. The ticket was processed on Feb 9th. The complaint was about verbal abuse by a player. We acted upon the verbal abuse of the player. The ticket was thus closed. It seems the agent didn't pick up on the name of the abuser, he simply did exactly what the ticket required be done, closed it out, and moved to the next one.   The name itself was picked up again yesterday, and since changed.

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