Forum Warning Points / Sanction System
Дата: 19.08.2012 19:34:27
Tanitha: Forum Warning Points / Sanction System
Hello Players.
The next topic which could use a little clarification is the new "Forum Warning Points" system.
A bit over a week ago the forum updated and part of that update was a new forum warning system.
It was very difficult to explain to you the players exactly what everything meant, and what the changes meant, because the system was programmable and currently not programmed.
So first of all we had to program things in, develop the procedures, and then come to this stage where we are now ready to explain what the "Forum Warning Points" mean.
The Old System.
Based on the forum rules, every warning or sanction generated 1 warning level
Warning levels ranged from 0 -> 10 and were represented by a red bar to the moderation team under the players name.
This simply was used as a visual representation of the players previous warn/sanction history, and was not used for anything else.
When a players warning level was at 10, warnings and sanctions continued as normal without the level exceeding 10.
The New System.
Now the new warning/sanction system has a feature where players can see their previous warning history & number of warnings, this is on by default, but may be switched off.
Warnings and Sanctions can now be programmed in, for a moderator to select from the preprogrammed reasons and corresponding sanction times based on the severity of the offense.
All old warnings issued before the system was introduced show as the reason "Other"
Warnings and sanctions issued "currently" are also under the reason "Other".
Soon the warnings will be titled correctly based on the main offense that occurred.
Warning levels have no range and vary from 0 -> no limit.
Warning levels will soon increase by 0-> 3 for a rule violation, depending on the severity of the offense.
Escalating sanctions.
A players warning level is not directly related to sanctions placed.
Default (and now programmed) sanction durations exist.
Default forum sanctions usually range from a warning, 6 hours of "Read Only", 1 day, 3 days, 7 days, 14 days, 30 days, Permanent.
If a player repeats an offense within 7 days of the previous sanction expiring, the appropriate sanction is doubled.
Rule violations considered major will receive sanctions without any warnings previously being issued, Warnings with no sanctions are limited to minor offenses.
Repetitive and excessive rule violations are referred to management where after an investigation the decision may be made to start escalating sanctions instead of the default.
Sanctions for forum offenses may result in game bans being issued, or cross platform (multi game) sanctions, however such situations are rare and not desirable.
System Integration.
The new system will be rolled out in stages, starting with WOWP -> WOWS -> WOT
The first two to be mid/late this week, with WOT to follow asap after that, but currently no fixed ETA.
Player Difference.
Players shouldn't notice a great deal of difference between the systems except.
Now players can see their previous warnings and warning level (which may or may not be switched off shortly)
Moderators will be able to increase their work flow substantially which will reflect in less of a turn around time in handling forum reports, etc.
*Please note, that this post is only designed to cover "forum warning points" and does not fully cover forum moderation or in game moderation. These announcements will follow separately and shortly.
Regards
Tan.
Hello Players.
The next topic which could use a little clarification is the new "Forum Warning Points" system.
A bit over a week ago the forum updated and part of that update was a new forum warning system.
It was very difficult to explain to you the players exactly what everything meant, and what the changes meant, because the system was programmable and currently not programmed.
So first of all we had to program things in, develop the procedures, and then come to this stage where we are now ready to explain what the "Forum Warning Points" mean.
The Old System.
Based on the forum rules, every warning or sanction generated 1 warning level
Warning levels ranged from 0 -> 10 and were represented by a red bar to the moderation team under the players name.
This simply was used as a visual representation of the players previous warn/sanction history, and was not used for anything else.
When a players warning level was at 10, warnings and sanctions continued as normal without the level exceeding 10.
The New System.
Now the new warning/sanction system has a feature where players can see their previous warning history & number of warnings, this is on by default, but may be switched off.
Warnings and Sanctions can now be programmed in, for a moderator to select from the preprogrammed reasons and corresponding sanction times based on the severity of the offense.
All old warnings issued before the system was introduced show as the reason "Other"
Warnings and sanctions issued "currently" are also under the reason "Other".
Soon the warnings will be titled correctly based on the main offense that occurred.
Warning levels have no range and vary from 0 -> no limit.
Warning levels will soon increase by 0-> 3 for a rule violation, depending on the severity of the offense.
Escalating sanctions.
A players warning level is not directly related to sanctions placed.
Default (and now programmed) sanction durations exist.
Default forum sanctions usually range from a warning, 6 hours of "Read Only", 1 day, 3 days, 7 days, 14 days, 30 days, Permanent.
If a player repeats an offense within 7 days of the previous sanction expiring, the appropriate sanction is doubled.
Rule violations considered major will receive sanctions without any warnings previously being issued, Warnings with no sanctions are limited to minor offenses.
Repetitive and excessive rule violations are referred to management where after an investigation the decision may be made to start escalating sanctions instead of the default.
Sanctions for forum offenses may result in game bans being issued, or cross platform (multi game) sanctions, however such situations are rare and not desirable.
System Integration.
The new system will be rolled out in stages, starting with WOWP -> WOWS -> WOT
The first two to be mid/late this week, with WOT to follow asap after that, but currently no fixed ETA.
Player Difference.
Players shouldn't notice a great deal of difference between the systems except.
Now players can see their previous warnings and warning level (which may or may not be switched off shortly)
Moderators will be able to increase their work flow substantially which will reflect in less of a turn around time in handling forum reports, etc.
*Please note, that this post is only designed to cover "forum warning points" and does not fully cover forum moderation or in game moderation. These announcements will follow separately and shortly.
Regards
Tan.
Forum Warning Points / Sanction System