Customer Support

Rommellroni, on 05 April 2011 - 05:10 AM, said: I was planning on pre ordering at least the heavy package, and perhaps the light as well. However, I'm very hesitant to drop that kind of money when there is no active customer support phone line in place. I'm sorry guys, love the game, but 90 dollars without any reassurance that if there's a problem, I can contact someone? I've seen many issues on the forums and they don't seem to be resolved easily.
That with the fact that the areas that most computer scams and fraud come from are Africa and Russia. Not being a bigot, but this is a Russian developed game, with an international marketing, no?
Get a customer support system in place that works and then I'll consider dropping some cash. But if all I have to rely on on is an email from who knows where, no thanks.