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Just another lag report

Дата: 30.06.2017 03:34:22
View Postpilgrim2223, on Jun 28 2017 - 22:33, said: WG standard reply to ticket.   Thank you for contacting Wargaming Support! I understand that you are having issues with the game. Rest assured, I am glad to assist you with this. Below we have included a download link to our WG Check tool. This diagnostic tool can be used for World of Tanks, World of Warships, and World of Warplanes. WGCheck Tool Once you have downloaded it, open the zip file and run the WGCheck.exe. After it has launched, please select the World of Tanks icon and locate its directory. The default location is C:\Games\World_of_Tanks. - Check the box that labeled, Add game client to the firewall exceptions
- Check the box that labeled, Extended network diagnostics
- Start the integrity check by selecting the orange Start Diagnostics button Be patient, it will take some time to finish. Finally, please send us the WGCheck log that generates after the program has completed its check. We look forward for your next response. Best Regards, Wargaming America Support Did all that and guess what, it didn't work, what a joke WG, my service provider has stated that it is WG server problem. So annoying & frustrating. Never have this with any other game including the other tank/warplane game  

Saffr0n:   So you were able to provide the WGC report on your mac? If not, create another ticket and PM me the ID so I can ask for a PingPlotter report instead. You should be able to run that report with mac.    The WGC diagnostic compiles all of the game logs + tracert we would normally ask for. We treat each connection report on a case by case basis because not everyone has the same ISP or lives in the same location. Because you and other people you know may be experiencing connection issues doesn't necessarily mean that's the diagnosis, that's really just confirmation bias. If it is on our end, we're looking to compile multiple tracert or PingPlotter reports to figure out where the trouble is occurring, which leads to the fix. 

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