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READ BEFORE YOU SEND IN A TECH SUPPORT TICKET!

Дата: 29.01.2015 03:27:44
Pigeon_of_War: Hey Tankers!    We wanted to remind everyone that one of the things done at Support is provide Technical Support for our player having issues logging into your account. Nothing is more important to us than making sure you can enjoy our game, World of Tanks! Sometimes we might ask you for specific logs about your current computer set-up and settings. We would like to formally ask that all players please remove all of your modifications (mods) from your client before you send a Tech Support ticket.    Believe us when we say this resolves a LOT of issues we see on a day to day basis. Mods are cool and we don't mind at all if you use them (so long as they aren't Prohibited), but they can't help us in Tech Support. We need clean (vanilla) clients to investigate and find out what the issue is, especially if the issue becomes a wide spread one and specific logs would be needed to report to our Bug Support team.    So please, before you ask for assistance from us, for which we will be more than glad to give, remove thy mods and we can push forward!    Thank for hearing us out!   

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