Please welcome Mugsy_, the newest member of the Wargaming America Community t...

Mugsy_: Hipshot77, that sounds like a horrible time. I'm sorry you felt aggravated by this.

Have you submitted a ticket?
You should contact our support at support.worldoftanks.com
They are great people and they will take care of you.

I hope that gets sorted for you quickly and you can get back to gaming.