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Дата: 05.09.2013 03:53:30
Smallville_, on Sep 05 2013 - 01:42, said: Laera,Thank you for posting a link to the updated FAQ. After reading it, I've come to the conclusion that I won't be purchasing anything until after September 25. Carrying an 'invisible' balance that is inaccessible for future purchases on site until an arbitrary date is a bit, well, stupid on the part of WGNA. While I'm sure there are reasons for it, the vibe that is given off from WGNA in this matter is that you really could care less about you customer base.
That being said, with recent history as a benchmark, I feel confident that I won't be missing anything by not purchasing anything from the GS until the 26th of September when this situation is resolved. Good luck and good gaming to you!
Laera: First of all, Smallville_, thank you for your construct post. I
really appreciate it.
With that being said, I completely understand your frustration, as I'm just as upset about the issue as you are. I'm doing my best to see if there's anything we can do to make things better for those who got caught up in this issue.
In the meantime we're doing our best to try and get this matter resolved as soon as possible, hopefully before the 26th.
I know this issue bites, and I'm sorry that I have nothing more for you right now than my apologies and to hold tight.
Thanks for your understanding.
With that being said, I completely understand your frustration, as I'm just as upset about the issue as you are. I'm doing my best to see if there's anything we can do to make things better for those who got caught up in this issue.
In the meantime we're doing our best to try and get this matter resolved as soon as possible, hopefully before the 26th.
I know this issue bites, and I'm sorry that I have nothing more for you right now than my apologies and to hold tight.
Thanks for your understanding.
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