WOT support
Дата: 19.11.2019 18:21:55
HOTA_CHATON, on Nov 19 2019 - 08:15, said: There really is no point in submitting a ticket. They were not able to answer my last ticket. What they claimed they saw was way different than what really happened: http://forum.worldof...-this-stuff/ As I posted here. I lost all those national and universal fragments that I used on the T25. While I am still upset about it, there is nothing I can do about it. But hey, I have the T24 completely unlocked, sitting in my garage and 70% or the T34-100 researched and waiting on me to now have to research, once again, the T25. So in summary, I am ahead of the game but I have learned a valuable lesson as well.
KRZYBooP: I am sorry to hear that you had this experience with our
support team.
HeroEnVec, on Nov 19 2019 - 02:40, said: Whats the point of submitting a ticket when its ignored for 3 weeks
with no response? Is this just made up "makes you feel good"
trash like their in-game reporting system that does absolutely
nothing? I'd like to know so I don't waste my time submitting
tickets in the future. (3 weeks ago I sent wargaming VERY
clear evidence of a malfunction in one of their missions. I
actually tested it 2 times, and provided this for them.) I
never got a response, after asking over and over about it.
Freaking. Baffling.KRZYBooP: Tickets where players find bugs take a long time to resolve.
Mostly due to the amount of testing, complexity of the issue, and
finding a solution. For this reason you might not receive a
response for a while as you noticed. They aren't ignoring you, but
waiting on a response from the team resolving the issue. If that
team doesn't say anything then they leave the support team in the
Dark until its handled, which in turn leaves you in the dark.
WOT support