The point of "support tickets"?
Дата: 19.02.2014 16:50:44
Scorpiany, on Feb 11 2014 - 23:35, said: Hey Jewel_Thief, I know this is off-topic, but I was wondering if a
locked thread can ever become "un-locked" If so, is there a way I
could request for one of my threads (that I initially asked to be
locked), back up and running? As for on-topic discussion, I
truly believe that the Customer Support team doesn't even bother
reading my responses, or at least they don't read them thoroughly.
I feel like Customer Support is just copying and pasting responses.
It's getting kind of annoying... 
Jewel_Thief: For the "locked thread" question, the answer is
"maybe." (It depends on what context it was locked under.) Feel
free to PM me if you'd like me to take a look. As for
Support tickets: we read every ticket that comes in-- the whole way
through-- every time. ~JT
The point of "support tickets"?