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Реклама | Adv

The point of "support tickets"?

Дата: 10.02.2014 21:59:43
{lang:macro__view_post}Treetop64, on Feb 10 2014 - 11:30, said: Long time ago I sent in a ticket on a bot, with a replay.  A while later, I received a reply in my email, asking if the issue was resolved and that the ticket will close if I don't reply in a few hours.   Is the issue resolved?  Whaa...?  :huh:   Worst support system ever.

Jewel_Thief:   This should not be happening... you should have a week to get back to us in your ticket before the system closes it up due to inactivity. I'll have someone double check our settings. :)   ~JT

Реклама | Adv