Wargaming took gold and credits from my account and wont respond to the ticket
Дата: 09.10.2013 17:44:08
rhino1111, on Oct 09 2013 - 03:44, said: I sent in a support ticket about how I was having trouble launching
the game, clearly stating what I already tried(port forwarding the
specified ports, etc.) a week after providing them with
log and ping plotter reports, they send a reply telling me to
forward the specified ports...Jewel_Thief: Hi there rhino1111,
Your ticket received an answer within a 48 hour turnaround each time (in fact, for the first response, we got back to you in 3 hours)... We did in fact see that you had mentioned you had checked your firewall settings, but we wanted to make sure you had the correct port information handy for you to check up on.
Are you still experiencing issues? You never got back to our last response. Please let us know if you are still experiencing issues, and we will do our best to help you out in any way that we can! :)
~JT
Your ticket received an answer within a 48 hour turnaround each time (in fact, for the first response, we got back to you in 3 hours)... We did in fact see that you had mentioned you had checked your firewall settings, but we wanted to make sure you had the correct port information handy for you to check up on.
Are you still experiencing issues? You never got back to our last response. Please let us know if you are still experiencing issues, and we will do our best to help you out in any way that we can! :)
~JT
Wargaming took gold and credits from my account and wont respond to the ticket