A suggestion to WGNA for the betterment of the community.
Дата: 16.05.2013 21:44:28
Shockshell, on May 16 2013 - 17:54, said: I don't like this change. I was wrongfully banned twice and twice
my ban was revoked when I sent a ticket. To me it seems quite clear
you are not presenting a united front, and I for one would like to
see the names of moderators I am dealing with.I am glad I know Wellington_Boot's name, this lets me tell you how much I appreciate the practical help he gave me on the occasions when I was wrongfully banned.
Jewel_Thief: This is why we have the appeals process... It's simply a numbers
game-- there are tens of thousands of threads started
every week... and we handle THOUSANDS of Reports a week... We are
human, mistakes are going to be made. We have an appeals process so
that we can fix these mistakes. :)
I'm glad to hear that you have found our staff to be helpful otherwise-- but the proper procedure for appeals is to contact Support directly.
~JT
I'm glad to hear that you have found our staff to be helpful otherwise-- but the proper procedure for appeals is to contact Support directly.
~JT
A suggestion to WGNA for the betterment of the community.