NA-to-SEA Transfer - THIRD AND FINAL CHANCE

ScrapMetalMerchant, on Nov 25 2017 - 12:58, said: Hi JR This may be a silly question but how do we know the transfer has started?


Vladamir_Inhaler, on Nov 26 2017 - 23:16, said: OK, so the due date has come and gone, and the dates for the transfer to take place are practically upon us. What are the next steps? Do we have to actually do anything?


K_D6_3_7, on Nov 27 2017 - 05:07, said:   Thanks for that info - I appreciate the thought, but happy to accept that I've missed the boat. I'd want to investigate queue times at the tiers I play at rather than just jumping across on the spur of the moment.   I was more seeking clarification on the statements about how easily we should have seen this news, as it doesn't correspond with my experience at all, that's all.   I imagine that my use case / 'user story' is probably one of the most common ones: a player that just sees whatever news is on the launcher when they run it to play (i.e. potentially missing posts if they haven't played for a week or whatever), sees whatever pops up in the game itself (i.e. the actual product! lol), gets emails (though there's the risk these get marked as spam), and may occasionally browse to the main website.   Given the above, the only way to make sure you reach everyone that needs to be reached is by sending an email to the address registered to the account (there was no email about transfers), having something on the main page (not that I can find**), and/or having something in-game (nope).   The closest WG came to any of that is the in-game survey back in August(?) - but that neither provided info on how to proceed, nor did it mention any specific round of transfers (let alone the 'third and final' one, etc.). That leaves the forum and social media, and the idea that the players should mostly be reached with important news through the forum or social media is quite poor form. It was simply not communicated properly through the product itself.   **note the email response that another player got from Support, clearly stating that news about transfers would be posted on the main page, which definitely wasn't done (reply with a link if I'm wrong of course).


Rapscallion58, on Nov 27 2017 - 14:18, said: I already have an account on the SEA server. I know I can't merge them, but what will happen to it when my NA account moves over. They are under the same email address.


_DangerNoodle, on Nov 27 2017 - 18:37, said: Why are transfers only a limited time offer? That's just poor business practice. Why not allow people to pay a fee to transfer, such as other market dominating MMO's? The NA server is dying and people will continue to need options if they want to play this game.    We don't even have tournaments anymore lol