Being reported as a BOT

HBFT:   While I cannot detail our investigation procedure, we do look into all reports of botting that members of the community send to us.  The report feature is there so that we can better prioritize our efforts in investigating and stopping activities that are in violation of our rules. The more reports that a player receives for whatever activity is selected, the more likely it is that we will take a look at them sooner.  We are rather thorough when we address these concerns and if you are not botting, then you really shouldn't have anything to worry about.   Additionally, if you have been sanctioned and you feel that this has occurred wrongfully, then I would like to encourage you to submit an appeal in a support ticket so that our staff can reconsider any details that you may wish to bring to the table. I hope that answers your question satisfactorily! :)