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Question about high ping

Дата: 07.09.2016 21:56:47
View PostBurglarOfBanff_ff, on Sep 07 2016 - 05:15, said: Use ping plotter to find the issue.  https://na.wargaming...kb/articles/143  

GhostPrime:   Pingplotter is a great tool for seeing where latency lies on your network. Some mods to pull more data than a vanilla game client (Such as XVM) this also could be a culprit depending on your connection.  

View PostCallandorsFire, on Sep 07 2016 - 11:19, said: It just happened to me as well - I used to have 10 to 20ms ping, and yesterday it jumped to 110ms.  Pingplotter shows the jump at telia.net; when I select another site like google.com, the ping drops back to 10 to 20ms for the destination.  I submitted a ticket to WG with the screen capture, and they told me to install a WGCheck Tool and send them the log.  I think that is their cookie cutter response, because I don't see how that's going to tell them anything PingPlotter isn't telling them.  Vendors are always using stalling tactics on their customer response teams.

GhostPrime:   An image of the pingplotter file does not show the rate of the ping over time, and will not give enough information to troubleshoot any connection issues. The WGcheck too is a great tool. It actually can help ping. When you run it it will make sure the network has al the necessary ports open in your firewall. This is one of the reasons the tool would be given for a connection issue.

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