Patch 9.8 Issues and Bugs Thread
Дата: 29.05.2015 19:33:34
GhostPrime: Just to add to what Pigeon said, Its a good idea to send in a
ticket with some information support will ask you for anyway.
Having this information would make the ticket process faster.
The files in question are your WOTLauncher.cfg,
python.log and WOTLauncher.log files (sometimes just text files
called 'python' and 'WOTLauncher" ) from the root folder in
which World of Tanks is installed on your computer (the default
location is C:\Games\World_Of_Tanks). ---------- In addition,
please compile and send us a DxDiag report file so they could get a
clear picture of your computer's characteristics. Please follow the
associated steps below:
- On your Windows task bar, click Start (Windows icon usually in the lower left corner of the screen).
- Select and press "Run" (if you do not see "Run", hold down the "Windows" button on your keyboard and press "R". A "Run" window should pop up.
- In the "Run" window, type "dxdiag" and click "OK". A "DirectX Diagnostic Tool" window should pop up. Wait for it to finish gathering your info before saving.
- In the appeared window choose "Save all information".
- After you've saved the file, Please attach all this to your first ticket.
- On your Windows task bar, click Start (Windows icon usually in the lower left corner of the screen).
- Select and press "Run" (if you do not see "Run", hold down the "Windows" button on your keyboard and press "R". A "Run" window should pop up.
- In the "Run" window, type "dxdiag" and click "OK". A "DirectX Diagnostic Tool" window should pop up. Wait for it to finish gathering your info before saving.
- In the appeared window choose "Save all information".
- After you've saved the file, Please attach all this to your first ticket.
Patch 9.8 Issues and Bugs Thread














