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Unable to start vehicle Crafting due to non-expired rental in Garage

Дата: 27.07.2021 02:10:05
DomoSapien: Tankers,
I wanted to post a quick update as several players have reached out to inform me they are unable to start crafting one of their desired Premium Tanks via the Clan Wars crafting mechanic.
The vehicle that seems to be affecting most is the WZ-120G-FT. It appears that a multi-battle-long rental was issued at some point as part of a past event or promotion, and the vehicle can't be removed from your garage until a certain number of battles are played in the tank.
You can check out the images below for an idea of what this situation looks like: 

 There are a couple different solutions to the issue.
The first, and most straightforward: play the remaining x number of battles on your WZ (or other tank) rental. The rental will expire and you will be able to right click > remove in your vehicle carousel to get rid of the tank and clear out the 'vehicle already owned' issue.
The second, less straightforward but potentially more convenient (depending on the number of remaining battles/days in your rental period) would be to submit a ticket to customer support and request the removal of your rental tank. 
Click on this link to submit a ticket.
Before anyone asks, I have no idea if there will be any kind of compensation issued, so if you're concerned about earning enough resources to craft a vehicle and need absolutely each day of CW to make sure you earn enough, I recommend choosing a different vehicle to craft, as it may take CS some time to get back to you. I don't anticipate that it'll take them longer than a day to remove your rental but you're big kids and I trust you can make an informed decision. If the ticket queues end up very impacted, response times will likely be impacted as well. Use your best judgment.

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