July Scavenger Hunt starts today!

heavymetal1967, on Jul 31 2019 - 13:18, said: Domo a big plus one for consistently doing a damn fine job of keeping folks informed and going above and beyond to do the right thing. I am looking forward to the fix.  I actually have as of yesterday 32 tokens and I still cannot get the "Redeem All CC Codes" to function.  I got the 10K and 30K XP, so it's all good in that department.  I also already submitted a ticket and asked to leave the ticket open until the situation was actually resolved.  So I think I'm good to go in that department as well.     Thanks, Domo!     Special shout to Domo on this and other things.  I have been online since 1987.  Before we called it the internet, we called it The World Wide Web, which is what www stands for in the URL.  I have also Admined and Moderated on BBSs, Chat Rooms, A game related website where I ran that show while also moderating for AOL and a major game company (sounds like Cryo Hair).   Domo, you are, one of the best forums moderators I have yet to encounter.  I'm honestly glad you're here.     And for those that think I might just be sucking up:  We do not offer enough thanks or congratulations as a civilized society.  We spend way more time complaining and talking about what's wrong and this sort of 'negativizes' our views of things.  I decided a good, long while back, that I, as a social 'contrarian' in some of my views, should take the 'road less traveled' and take the time to compliment and thank folks for being here and doing what they do, and especially so for the more helpful in the room.   SO, once again, THANKS, Domo.  You are appreciated.     OvO


dunniteowl, on Aug 01 2019 - 07:00, said: I have collected 33 Manual tokens for redeeming CC codes and playing a battle, but the 'Redeem All Codes' function shows me with only 30 of 31 iron tokens. Am I not entitled to the 'Food' award?


Roman1221, on Aug 01 2019 - 09:22, said: So I've been digging through a bunch of account logs with CS this week, (shoutout to the players on discord who volunteered to let me poke around in their garages and try to figure things out) 

There was an issue with the "Redeem CC Codes" mission not being affected by the +3 tokens compensation. So this means that all compensated players have been able to complete "Scavenger Hunt" 3 additional times, but this number isn't being counted towards specifically the "Redeem CC Codes" mission. However the tokens compensation WAS counted towards their totals for the tiered rewards (specifically, the important ones being the 10K and 30K XP rewards.)

Ultimately, the only mission that appears to have been affected is the "Redeem CC Codes" mission, which awards the Food Consumables for collecting 31. It's a bit of a bummer because some players who would have qualified for these food consumables if the 3 extra tokens had brought them up to 31 won't end up receiving the food consumables from the mission itself. However, this should be an easy fix for us after the fact. The important thing is that the 10K and 30K missions are in fact counting the +3 tokens that you all received last week, as compensating you with XP would be a substantially more complicated process than compensating you with food consumables.

All of this said, all players that would have qualified for this mission (collected 28 or more 'secret sign' tokens for the 'redeem cc codes' mission), but didn't receive the rewards due to the +3 not being reflected, will be compensated with the food consumables they should have received, once the event is over.

If there is any discrepancy with your actual tiered reward missions and you feel that you didn't receive the tokens at all, please submit a ticket to customer support before 00:00 CDT on August 1st (tomorrow.) When dealing with customer support, it's important to contact them before the end time for a sale period, event window, etc. They generally have more wiggle room to accommodate you if you don't wait until after something is over to ask them for help.


DomoSapien, on Jul 31 2019 - 13:09, said: