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"No Compensation for unplayable services"

Дата: 04.06.2011 19:22:35
View PostNoobusMaximus, on Jun 04 2011 - 20:13, said: Say that you are in an Ontario restaurant and you are served a sub-par steak. You complain to the server that the steak is several days old and not at all fresh. The server goes back and talk to his manager and (miraculously) discovered that the error was from a labelling mistake by the American slaughter house which sold the sub-prime steak, before it was imported and distributed in Canada. The screw-up was made several layers down the line and there is no way for the restaurant to be easily compensated (and it is clearly not the restaurant's fault.) However, there are no legal obligation for the restaurant to compensate you either.

ChrisK: I saw this the first time you posted it, and frankly, it just doesn't relate to the current situation at all. We're serving great steak in our restaurant - you're complaining because you're stuck in traffic on the highway (not our driveway or parking lot), it takes you a long time to get here from your house, and you can't get to the steak. We're not going to give you your steak for free when you walk in, but we'll be happy to say "sorry to hear about that traffic on the highway, please sit down, relax, and look over the menu - you must be hungry!" when you get here. And if we can call the Department of Transportation or State Police and in any way influence them to improve the traffic situation, we'll do that - but don't expect it to have a lot of impact.

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