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Сообщения форума
Реклама | Adv

"No Compensation for unplayable services"

Дата: 02.06.2011 20:09:36
ChrisK: This is like going to Disney World and demanding a refund because they are open 10-10 and you left at 9 and got stuck in a 2-hour traffic jam along the way and missed an hour. The Internet backbone, like the roads, are not controlled by us. The "roads" are clear on our end, and we expect they are clear on your end as well. If the stoplight is broken downtown, it's not our fault; however, we are trying to find alternate routes to help your travel go more smoothly. The fact that it broke right around the time of our patch has turned out to be a bad coincidence. We're continuing to work the issue, but there is little we can do about Level3 - they're not our provider, and not even a provider to our provider! Perhaps if you all sent emails to Level3 to ask them to fix their routing point, that might actually get more results than blaming your destination for the state of the roads... :Smile_harp:

Реклама | Adv