So does WG even bother to accept reports with replays anymore?
Дата: 21.05.2015 19:01:29
BuubyTrap, on May 20 2015 - 16:27, said: Note that AgentXIII didn't say how many of the ticketed reports
were actually bogus or deemed unfounded. Are they included in the
37%? What percent get thrown out because somebody had a grudge
against somebody, or simply "saw" something that wasn't there, like
so many of the OMGHAXXOR complaints?AgentXIII: Yes this does mean that 37% of our reports would also need
to be looked at in tickets. If that extra 37% of reports
happened in game, would the ticket be necessary? 37% more
reports, does not mean 37% more players violated rules and were
punished, there are many many many bogus reports that include
tickets without replays, tickets where a player attached 8 replays
and did not provide timestamps or any other information. Multiple
tickets on the same offense, I could go on, but that 37% does not
mean we have 37% of players getting away with rule violations.
We have been lighter in restricting accounts lately though,
and we can go back to being more strict, it sounds like this thread
wants that, but do a search through our forums real fast for posts
about how we are too harsh, or unfair. I know some of these threads
have been removed, but if you've been part of our community for any
length of time, I'm sure you've seen these posts. Lastly,
and this is for Rake, I still can't let you know exactly what we
receive through this system, but take a second to open a replay
with a text editor and just believe me when I tell you that we
receive all the information we need for an investigation without
receiving a replay from a player in a ticket. I want
to say sorry again to everyone for how this system is perceived,
this thread is a testament to failure in our messaging
that I will take responsibility for, and will make an effort
to improve our messaging going forward. I do really want to
hear from the community though, and not just this thread, about
whether or not we should go back to being more strict with the
restrictions we place on rule violators. (maybe a poll?)
So does WG even bother to accept reports with replays anymore?














