Missing Xp and credits

transfero: We cannot confirm that the credits and XP were lost. If you launched and played the game before the server split was carried out, your progress is stalled on the NA account. It's impossible to transfer credits and XP, earned on January 17, 2011 between servers - EU and NA. The resources earned before the server split was finished cannot be compensated either. After you did select the cluster, the account history was continued and registered.