Arty shells landing completely random places

iScending:   Please don't, it will do nothing more than annoy the CS department and quite possibly, in extreme cases, simply get your ticket closed with no reply for abusing the ticket system. You need to understand that us here in the EU don't do game development, we do customer support and community management. We take the feedback we get from players and forward it to the relevant departments.   Furthermore something you may think is a super simple issue to fix actually isn't. For example it could be a case of not being able to replicate it accurately and consistently hence not finding the cause and thereby not a solution. Game development is also a very long and arduous processes and game issues aren't always getting the same level of priority.    What I'm trying to say is that there is no need to create a flood of tickets, nor to keep opening tickets asking for updates for you will get none. The developers don't get back to us and go "Hey! Thanks for that report, I'll have it sorted on date X" because they don't have the time.    If something changes you will find out, either by forum posts or patch notes.