I demand 24hr premium extension for my account, who do I contact?

iScending: Loads, plus, I work most of the week and when you work with a product day in and day out you tend to get a little burned out ;). Same when I was at Blizzard, gave up on both WoW and SC2 for a few months as a result of it :D.  

iScending: I am indeed :).  

iScending: You can't. The EU community can contact the EU team only, unless you feel the desire to create accounts on the Russian forum and post there, though I think you would find the atmosphere slightly different and not always for the better :p.   The issues we had last night has been resolved and we are running as normal. I've tried it myself from two different locations and have had no issues. As a result I'll be locking this thread.   For anyone still wondering about compensation I'll reiterate what I said at the start: It's not up to the community team nor CS team to make this decision, it would be made on a higher level and would be communicated via the portal. For now there is no information so I'm afraid I can't tell you anything more than wait and see if anything will be announced / communicated.    Since I'm the person working the weekend shift I'd like to take a moment and apologize for the problems caused last night, we don't do it on purpose (really, we don't!), and I know it blows especially when there is a special going on.