So I get a chat ban for responding to griefers...

eekeeboo: Two wrongs don't make a right and I see you understand this, but alternatively, you have no way currently of knowing if another person does/did get punished. This is your perception and may skew your perspective on how people normally behave.    As you say support have and can see your liberal use of some "adult" language so you can imagine, irrespective of the scenario and content, they will sanction based on the content.