Reporting for Duty
Дата: 02.01.2019 17:41:29
UrQuan, on 02 January 2019 - 02:39 PM, said: Posting this here, as I feel it is more appropriate & relevant
here and prevents too much derailing of another thread:
That's a good aim & great to hear. The forum interaction
between posters & staff has its ups & down on the WoT forums,
with two very dark periods that left many with low confidence in
the forum staff. So it is good to see this reply of yours, knowing
you are doing your best to improve things. Core of it is that there
just have been very few good moderators that have gone beyond 'lock
this thread by forum rules' interaction (which in itself is fine,
no need to spill more then needed on most locking threads) &
do effort to know the community better. We're not all
bad, just a bit jaded by the very long period of non-interaction
beyond basics on the English forum (while we can see staff posting
in several non-english parts of the forum). Note that there
have been good moderators in the past that did their best to break
the mold, but by some of their posts (and yours too) it seems there
is also a deeper issue at work as well, where there seems to be
little communication between the moderators/staff as well.
No clue if it already exists, but quite some forums tend to have a
moderator/staff only section to promote communications between
members through this & to draw attention on threads/forum
subsections & comments that need to be watched closer. Can
also help in managing events, by drawing attention when an issue
arises (like the beta badges not working for some) or giving better
guidance when an issue pops up (like the recent camo issue with the
skorpion that got handled wonderfully by the staff, kudo's to
that!) It also helps in recapping a bit when moderators/staff
return from holidays & can get a quick catch up by a visit to the
moderator/staff only section. eekeeboo: For myself I stayed up-to-date with the forums on my holiday
while not posting for obvious reasons. I tended to want to keep
up-to-date and finger on the pulse with the things in the
forums. One thing I will say is no matter my personal
conflicts with some people I always try to reserve the throwing of
the rulebook at a person unless they're a repeat offender or break
the rules in a big way. There are people here who unfortunately
cannot post whom I have no problem with personally but I will not
over-rule forum guidelines and rules for personal feelings. It's a
slippery slope to slide down rather quickly. Fortunately though I
know the community quite well, my absence has meant I don't know it
quite as well as I once did. But I feel if I was able to work my
way through moderating the WGL channel in the days of 20k viewers
and no nightbot and the !type59 spam, I stand a good chance for
positive change here. Communication between staff in
regions I can't comment on, as fairly new to this specific team,
but I can say each person has their own way of approaching
community work and interacting with players, not everyone is as
full on or as likely to interact outside of work hours. There are
also elements that different game populations have different ways
to talk and sometimes it's better to interact little and let people
do all the talking. Though I will always endeavour to support
people, even if it's just a like of a post that shows reason.
Reporting for Duty