486 Series - Questions & Answers

gigiduru, on 28 October 2016 - 04:14 PM, said: Yesterday 27.10.2016 20:00 was programmed the 486 Series October #4 - T6 Cup. After more than 1 hour of waiting I saw the tournament was reprogrammed for 28 October with no warning and no apologies. I consider this a huge lack of respect from "wargaming" towards the clients. To let someone to wait for more than an hour and then change the date of competition with no announcement is a mockery. I would like to know if this is the way that wargaming treats the clients, the people who pay you, the people who finance your existence ? Without the clients money will be no more wargaming, but it seem that wargaming does not give a dime on notions as "respect" or "contentment". There was no announcement on forum either. There were a lot of enraged posts for NOT INFORMING about the postponing of the game. A minimum courtesy for the clients is required. Usually the firms which respects the clients offers compensations in such cases. This seem not to be the Wargaming case because the respect of the clients in not a priority for this firm.


Berbo, on 27 October 2016 - 05:51 PM, said:   Not true but I like your spirit   As most of you already know we have a pretty much fixed schedule when it comes to the tournaments, 486 specifically is played T4 on Monday, T8 on Wednesday and T6 on Friday. We are creating most of the tournaments a lot in advance and sometimes mistakes happen like now with the dates. So it is our mistake, we failed to spot it at the correct time but this tournament is scheduled for tomorrow as all of our T6 tournaments.   We're deeply sorry for the issues   Best regards