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Personal Mission/Chat issues Update and Compensation

Дата: 17.11.2017 14:05:07
View Poststratejist, on 16 November 2017 - 09:28 PM, said:   @Ph3lan Are you still considering increasing the compensation as you mentioned??  

Ph3lan:   Yep, nothing has changed in this regard. However, I don't have any new info on that at the moment. While we managed to weed out most of the problems we are not entirely in the clear. First priority is to get everything fixed, once that is done we can figure this out and let you guys know. I expect to have more info for you guys next week.  

View PostXenasys, on 17 November 2017 - 05:02 AM, said: Thanks WG all fine here now

Ph3lan:   Glad to hear that :)  

View PostLong_Range_Sniper, on 17 November 2017 - 10:32 AM, said: @Phelan   If you've fixed the personal missions now and provided the promised compensation of a female crew member (with skills) and the order then I think you've still got one small thing outstanding.   What compensation/apology do WG feel is appropriate for issuing a Berlin crew member when a female crew member was expected, and they made changes to their garage accordingly. I don't think this was a major mistake in the grand scheme of things as you sorted it out within 12 hours. But as you can see from this thread some players did or didn't do things on the basis of what they genuinely were expecting and WG didn't deliver.   My suggestion would be for you to close off this thread with an announcement on this aspect, and maybe start a new one about the chat scenario as the chat/missions problems seem to be conflated by many,.

Ph3lan:   We are sorry for the initial problems with the female crew member, but as you mentioned it was quickly and automatically solved overnight. I hope it didn't create any problems for anyone, however if it did you can send a ticket to our customer support to sort it out.    I think that at this point people already know about this thread and creating a new one would just confuse everyone. I modified the name of this thread though to reflect that it is not only about the personal missions but also about the chat issues.   

View PostAikl, on 17 November 2017 - 12:28 PM, said: Contacts seem to be working on both EU1 and EU2 after logging a few times in-and-out. Now, any attempts at creating or joining channels (including clan chat) fails at EU1. EU2 works; which I guess is most relevant for SHs and CWs, but all the more annoying for those want to play TBs.

Ph3lan:   I'll let our guys know about this (they probably already know but it never hurts) and see if I can find out more about the current status.

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