EU Questions & Answers

JayJay4466, on 17 December 2011 - 11:27 PM, said: Hi Overlord
I am somewhat concerned that your initial response to the recent difficulties regarding roll-out of the 0.7.0 patch has appeared to be an attempt to become more vague with us (your customers) about what the problems were, what was being done about them, and, in particular, the time-frame for addressing them.
Can you assure us that, in future, you will continue to provide frequent, accurate information and to report specific target dates for updates/changes?
The danger, otherwise, is that it becomes more difficult for customers to hold you to account as they will have no way of knowing exactly what you are promising to provide and when, and may also lead to less "urgency" from yourselves regarding implementation of updates(you do, after all, have a number of balls in the air, so to speak, with other projects).
Thank you.