EU Questions & Answers
Дата: 30.05.2011 15:39:10

atm I have one that has been unanswered for 1 week - #NXK-835-81496 - there has been no acknowledgement, it hasnt been allocated, just zero input so far ....
If you got an automated message saying something like 'we are very busy atm, sorry for delay, and thank you for your patience, we will answer tyour ticket within X amount of time' that would be a start.
also would appreciate it if you could let me know how i chase a ticket up - lemme guess submit another ticket to support

Overlord: Depends on what kind of ticket it is. If it is payment/billing
related one, may take more time.

Again thanks and sorry to dont ask this on first question.
Overlord: http://overlord-wot....d-improved.html
Players who have a T34 in their garage at the time of the revision will have it replaced with a M103 with the respective module setup and a 100% crew (top module T34 -> top module M103).
Additionally they will also get a T34 as a premium tank with the old crew and an extra garage slot.
Players who have a T34 in their garage at the time of the revision will have it replaced with a M103 with the respective module setup and a 100% crew (top module T34 -> top module M103).
Additionally they will also get a T34 as a premium tank with the old crew and an extra garage slot.

What is difference between T28 prototype/T28 and T95. In papers these tanks are the same, will T95 get better gun and armor?
and another one:
Cause I'm grinding to Panther II I'm looking on tech data of all T9 meds. T54 in almost all important parameters beats counterparts (better hull armor, much better turret armor, better traverse both turret and whole tank, slightly worse penetration with better ROF which compensating worse damage). I know tanks should be different but it's looks very bad when one tank got 200mm of frontal armor on turrent and its counterparts got only 120. I hope E50 will have these values equal. So, question is: will E50 be a real counterpart to T54? In all aspects?
Overlord: 1. Practically these 3 make the same vehicle.
2. It will be competitive enough to become a solid tier 9 medium.
2. It will be competitive enough to become a solid tier 9 medium.

Edit. I changed the question from "is it possible" to "will you"... you know... for more precise for players answer

Overlord: No.

Overlord: Gun depression of course.

Btw, it is very funny at the moment, I see my screen all the red hit warnings, I can't even tell an Arty hit me or a normal tank, it is funny feeling...
Overlord: Tracer effects got hacked once again after 6.4 release.

Thanks.
Overlord: Speaking of T28 and T95 that are about to be added soon, they will
enjoy different models (and armor), guns, tracks. The difference is
going to be substantial.

1. is there any targets for responses to support tickets? ('depends' isnt a decent answer)
2. who do you go to when when your support ticket isnt answered for over 1 week? (i note you ignored this one altogther

3. now support have answered my ticket claiming to refund 500 gold - but they have not

Overlord: 1. Yes, there are targeted response times for each ticket type.
2. Tickets don't remain unanswered for no reason. Support management is aware of the issue.
3. You got your answer at least.
2. Tickets don't remain unanswered for no reason. Support management is aware of the issue.
3. You got your answer at least.

Overlord: Would be better not to disclose anything until the public test,
many things are still subject to change.

Q: are the current Tier 8 artilleries definitely the end of the line, or are there plans to introduce T9 or even T10 arty someday?
Overlord: Definitely not in the near future.


Overlord: Not sure yet, my personal estimation is within 2-3 weeks.

Overlord: Yes, correct.
