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EU Questions & Answers

Дата: 30.05.2011 15:39:10
View Postcedars, on 30 May 2011 - 12:43 PM, said: Does WoT have targets for when it responds to support ticket?
atm I have one that has been unanswered for 1 week - #NXK-835-81496 - there has been no acknowledgement, it hasnt been allocated, just zero input so far ....
If you got an automated message saying something like 'we are very busy atm, sorry for delay, and thank you for your patience, we will answer tyour ticket within X amount of time' that would be a start.
also would appreciate it if you could let me know how i chase a ticket up - lemme guess submit another ticket to support :P ?

Overlord: Depends on what kind of ticket it is. If it is payment/billing related one, may take more time.

View PostSquadman45, on 30 May 2011 - 12:43 PM, said: I see, thanks, i dont ask the material part of the question... buy tracks, turret etc etc on T34 give equivalent to the M103? gun is not a problem because i think that is going to be used on M103 but no engine/radio are specific in every tank then when T34 become premium we receive the credits waste on this modules or M103 apear with then on depot???
Again thanks and sorry to dont ask this on first question.

Overlord: http://overlord-wot....d-improved.html
Players who have a T34 in their garage at the time of the revision will have it replaced with a M103 with the respective module setup and a 100% crew (top module T34 -> top module M103).
Additionally they will also get a T34 as a premium tank with the old crew and an extra garage slot.

View Posthan_solo_79, on 30 May 2011 - 01:08 PM, said: Question:
What is difference between T28 prototype/T28 and T95. In papers these tanks are the same, will T95 get better gun and armor?
and another one:
Cause I'm grinding to Panther II I'm looking on tech data of all T9 meds. T54 in almost all important parameters beats counterparts (better hull armor, much better turret armor, better traverse both turret and whole tank, slightly worse penetration with better ROF which compensating worse damage). I know tanks should be different but it's looks very bad when one tank got 200mm of frontal armor on turrent and its counterparts got only 120. I hope E50 will have these values equal. So, question is: will E50 be a real counterpart to T54? In all aspects?

Overlord: 1. Practically these 3 make the same vehicle.
2. It will be competitive enough to become a solid tier 9 medium.

View PostSzalona, on 30 May 2011 - 01:24 PM, said: If tracers fix will be before 0.6.5, will you put on the very same hot-fix patch also the T34 and T32 -4 degree gun dispersion nerfs rollback? Also - if not, why not? This tanks are now very unfunny to play.
Edit. I changed the question from "is it possible" to "will you"... you know... for more precise for players answer :P

Overlord: No.

View PostSajlonac, on 30 May 2011 - 03:03 PM, said: No for tracers or gun depression?

Overlord: Gun depression of course.

View Postposthumecaver, on 30 May 2011 - 03:26 PM, said: I thought there was already a fix for tracers hack in 6.4, whats gone wrong?
Btw, it is very funny at the moment, I see my screen all the red hit warnings, I can't even tell an Arty hit me or a normal tank, it is funny feeling...

Overlord: Tracer effects got hacked once again after 6.4 release.

View Posthan_solo_79, on 30 May 2011 - 03:39 PM, said: In real life. And in game? How do you plan to differ T28 prototype from T28? Engines? Guns? Armor? And what makes a T95 a tier9 TD? Better armor? 120mm gun? Another pair of tracks?

Overlord: Speaking of T28 and T95 that are about to be added soon, they will enjoy different models (and armor), guns, tracks. The difference is going to be substantial.

View Postcedars, on 30 May 2011 - 04:45 PM, said: no offence but that doesnt answer my questions at all. its a case of:
1. is there any targets for responses to support tickets? ('depends' isnt a decent answer)
2. who do you go to when when your support ticket isnt answered for over 1 week? (i note you ignored this one altogther :P)
3. now support have answered my ticket claiming to refund 500 gold - but they have not :P ..... seriously !!!! i am totally serial!!!! now what?

Overlord: 1. Yes, there are targeted response times for each ticket type.
2. Tickets don't remain unanswered for no reason. Support management is aware of the issue.
3. You got your answer at least.

View PostOrkel2, on 30 May 2011 - 05:51 PM, said: Overlord: Are you allowed to disclose any information regarding current supertest US TD equipment/tech costs/setups/stats etc? Or will it stay very classified until public test?

Overlord: Would be better not to disclose anything until the public test, many things are still subject to change.

View PostZieten, on 30 May 2011 - 06:24 PM, said: question concerning artillery in general
Q: are the current Tier 8 artilleries definitely the end of the line, or are there plans to introduce T9 or even T10 arty someday?

Overlord: Definitely not in the near future.

View Postmarian12345, on 30 May 2011 - 06:31 PM, said: When start public test ? ;)

Overlord: Not sure yet, my personal estimation is within 2-3 weeks.

View PostOrkel2, on 30 May 2011 - 07:27 PM, said: Overlord said last week that "Everything will become clear next week" to that same question. So it seems likely that we will get to know the precise answer this week.

Overlord: Yes, correct.

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