Be aware

Major_Cockup, on 13 May 2017 - 07:01 PM, said: I don't have a huge amount of time to play WoT sometimes only an hour and other times even less. So recently when, due to technical issues server 2 crashed and locked me into the server so I couldn't get onto server 1 either, I asked WoT to refund the premium time I had lost as really on the 3 days it did it i lost 3 days playing. They refused and they refused the second request. I wasn't asking for a massive amount just my 3 days I had lost. So I told them I would seek help from paypal and open a dispute for a partial refund. WoT's reponse was to threaten me with my account being suspended if I did. So I asked them again for my 3 days back they refused. The dispute with paypal went head and paypal found in my favour and gave me a partial refund. So as promised WoT have now suspended my account till I give them back the refund paypal thought I was due. Its no great loss to me or the game to be honest but I think you should be aware of the type of people you are dealing with.
      Clearly customer service aren't words they understand and they have no intention of trying to understand it. As normal its all about the money and the player can go suck a lemon. I have bought many premium tanks and a lot of premium time but for the sake of a few quid WoT would rather lose a paying player than admit they fecked up. C'est la vie


FireStarteR_SRB, on 14 May 2017 - 12:05 AM, said:   No, you got partly automated or fully automated messages.   I only remember they helped me once, and it was payment issue. I could not buy gold for some reason. But even while they were working on it, I got same lines of text in every message... Simply annoying.