Quality of Customer Service
Дата: 14.09.2015 11:47:16
Grimago, on 12 September 2015 - 07:50 PM, said: I got a reply which said the felt bad for me I had to experience
this. Then they thanked me for the screenshot (which I had not
added). Then they told me I should report ingame (which I told them
I already had done) and finally they thanked me for my
"understanding and collaboration in helping us keep a clean and
fair gaming environment." When I am the only one trying to do
something about this problem, I ain't helping the party that doesnt
care and isnt doing anything. Helping is when you really work on
finding a solution together. A two-way street. MrConway: As you can imagine, we receive quite a lot of tickets of
this nature and while it would be really cool if we could send
everyone a 100% personalized message, this really isn't necessary
for a standard issue like the one you raised. If one of our
agents says that they will look into a matter, rest assured
that this will happen 
If you do decide that a player
behaved so badly that a ticket is needed, please make sure to
highlight exactly why you feel this is the case and please do
include a screenshot.
If you do decide that a player
behaved so badly that a ticket is needed, please make sure to
highlight exactly why you feel this is the case and please do
include a screenshot.Quality of Customer Service