Chat Issues - 24/01

Kandly: We all now what happened with those promises. Nothing happened. Until today the problems are still there. Even after the given compensations (1 female crew member + order and the T4NKYOU code) that was given to us after things were resolved (cough-cough). We all know nothing got resolved 'till today. After a while Ph3lan and MrConway didn't react anymore in that thread. Probably because they didn't know anymore what to answer to the players — who are getting more and more upset by this. They gave the job to Kandly, another WG employee who can get a lot of followers because of her live streams and contact with the community. Nevertheless she also got a lot of crap thrown at her and therefore she throws the towel in the ring. A new thread was started by tagl1a, a Turkish Community Manager. This is already the 4th WG employee who will try to keep the upset community happy with promisses and probably some stupid, meaningless compensations in the future.  The question that rises now is: "Why did WG close a 52 pages long thread in which everything is already said about the problems with the chat and contact list??? Kandly says they did it because no one could follow anymore. We couldn't see the trees through the forest anymore! [edited]! Wargaming couldn't handle the negativity anymore so they closed the topic. Nobody can react there anymore. 
Does Wargaming really think that people will forget about the problem because that old thread is closed down and got unpinned??? Do they really think that the further that topic will drop down, people will forget about it and eventually shut up??? Oh yeah ... almost forgot ... that new thread — started by the 4th WG employee (tagl1a) now — tells us we get a chat server restart today! Wargaming developers really think this will solve the problems. You have to know that we already got several chat server restarts but those were unannounced. I know that from the inside. So why starting a new thread for telling us about the restart when they already know it will not solve the issues we're experiencing now for more than 6 months already??? To be frankly honest I don't think the WG devs will ever solve this issue. They are not competent enough to figure out what the hell is going on with the chat server and contact list. On top of that there's lack of communication between the developers (or issue solvers) and the community coordinators/managers. The later don't know what the devs are doing or working on but they have to inform us about what's going on??? If they don't know anything, if they aren't kept in the loop, then we can't get up-to-date info about the things that are going on! Nevertheless the community coordinators don't have to tell us lies or ask us stupid things like "give us all the details, we will forward this to the devs". Are the devs still not aware of the problems at hand??? WTF!!! So ... now you have the link to that new thread. The only thing I would suggest is: keep on posting your problems in that new thread. Keep poking those WG employees. Because if we stop doing that, the problem will never get fixed. Why? Because I have the feeling that they are trying to let us forget about it. Closing down and unpinning a 52 pages topic about the issues is a good example of that. Don't let the WG employees get away with this. They have to take there responsibilities and fix these damn issues. If they aren't capable doing that, then maybe they have to find other people who can.  Another thing they can do — yes, I have a proposition — is giving us a fixed compensation every week on the same day for as long as the problems keep occurring. F.e. some Personal Reserves and/or some Premium Consumables.    Hi Angel_Arrow. Sorry you feel like you've been silenced because I locked an old topic regarding the old compensation for the personal missions & chat issues, but my priority right now is to get this thing fixed. In order to do so, we must have up-to-date information on the issue.   As for your main concern: The information present in that topic was already shared with the devs, so I already forwarded all that feedback. I didn't silence 53 pages of feedback and you know this. I would like players who come on the forum to discuss their chat issues to actually see the topic, in order for us not to spam Gameplay with multiple chat issues topics (like it happened a few days ago). Therefore, it's more obvious to keep this one. In addition to this, all the info we'll be sharing about these issues will simply be more obvious here as well, due to having less pages. That topic was outdated and I honestly have no clue why you're angry about it. I linked this current topic in my last post there, so we obviously want your feedback. Your argument "WG cannot handle the negativity so they closed the topic" is confusing and doesn't stand. Is the Chat Issues topic there? Yes. Is it pinned? Yes. It's literally the first thing that shows up in the Announcements section, so how exactly are we trying to make you forget about an issue we're actively working on - by replacing the topic, making it more visible to everyone affected and pinning it? I don't get it. The devs are obviously aware and have been aware of these issues since we've started experiencing them. What I mean by "forwarding this info to the devs" is really "forwarding this info to the devs, specifically", not "forwarding the entire issue to the devs because we've been hiding your feedback for months". I am honestly shocked and insulted to see that's how you think we approach things. The devs are asking for updated info, so we ask for updated info. I'm not asking for this in order to give you something to do, but because it is needed. It's against the forum rules to insult Wargaming staff, so moderation actions are likely in your case. I don't have any info on compensation for now.   @everyone: What Angel_Arrow said above, about you guys poking us - that is exactly what we want, so yes, please keep doing that. I see armandio mentioned that the clan chat was working on EU2, but not on EU1. This seems to have been after the restart. Is the chat behaving differently now? How is it at the moment? From the data I gathered, it seems things are working fine now and I'd like your confirmation on this.