Can't WoT players stop insulting in every occassion?

IPaul72: Hello Claudia Unfortunately this won't help your cause, by publishing their names this will only get you into trouble as there is a naming and shaming rule on the forums.  However at Wargaming we do strive to make headway in making WOT a better place to be. It is a shame that this type of thing happens and it is upsetting and makes you wonder sometimes as to why individuals feel the need to be so rude. The best thing to do like it has been advised in this topic is to rise above it report (so WG are aware and they can be sanctioned) and move on but don't change who you are  Keep up with the greetings and positives in the game, in most games you will find there are positive players who out way the odd player who is rude and sometimes the rude ones get what they deserve. If it gets too much (sometimes it does for us all) you can always turn off chat as demonstrated nicely below : Kind Regards   IPaul72