iScending Quote
Дата: 18.11.2013 09:11:40

Now, on the surface that looks like a fair minded, resonable statement.
However:
Recently, support removed the option to submit a ticket based on game rule violations. This was the only option applicable in the Report system for those who recieve abuse, verbal harasment, sexual harasment, defamation and slander via WG's in game chat and PM system.
Also, apparently Support no longer actualy look at support tickets, now, let me quote support this time:
I presume you were unaware of this so take this as in informative post.
How this can be taken as "taking it seriously" i do not understand. Contrary to what you believe, it not only doesnt work, WG support have removed the one valid option to pursue even if you have faith that it does work.
The cheeky smiley at the end of that sentence really did you no favours in this light.
Perhaps you meant some option i am not aware of, so look forward to being informed.
IPaul72: Hello there Sporran_EAFGF
I will say of course having faith in the in game reporting system is somewhat new to a lot of players from times of old. So on what iScending was saying I can understand his point of view.
However, if there are serious abusive cases support still do handle tickets on this issue and will manually take care of them this I can assure you.
Has iScending said this is something we do take very seriously and it is something that needs stopping so the more help we get from the community on reporting these cases the better.
Kind Regards
IPaul72
I will say of course having faith in the in game reporting system is somewhat new to a lot of players from times of old. So on what iScending was saying I can understand his point of view.
However, if there are serious abusive cases support still do handle tickets on this issue and will manually take care of them this I can assure you.
Has iScending said this is something we do take very seriously and it is something that needs stopping so the more help we get from the community on reporting these cases the better.
Kind Regards
IPaul72
iScending Quote