Played beta - not getting beta level Well Deserved Reward?

Cebi, on 23 May 2021 - 02:29 PM, said: Hi,   As you can see from my proflie I've been registered since 25th Sep 2010, but received the 9 year rewards rather than beta.   I've contacted support and they tell me that I'm not eligible as, according to my game account, I registered on 2011-05-17.  I believe the issue here is that my account was migrated from the international beta server on this date (I have an email requesting the transfer from around this time).   As I understand the rules I am eligible for the beta rewards, as I was registered (and played games, albeit on the beta server) well before the required time?  Support don't seem to understand my issue; understandable given that it relates to something that happened over a decade ago!   What can I do?   Cheers. 


CasualDane, on 24 May 2021 - 04:37 PM, said: Hmmm, well try and dm a wg staff here on the forums, maybe they can make something happen.